Privacy Policy

Last updated: August 2, 2026

1. Introduction

Welcome to ReliefWrap. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store and make a purchase.

2. Information We Collect

When you visit or make a purchase from ReliefWrap, we may collect the following information:

Name, email address, phone number, and billing/shipping address
Payment information (processed securely — we do not store card details)
Order history and purchase details
Device and browser information for analytics purposes

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your queries and provide customer support
Improve our store and customer experience
Send promotional emails (only if you've opted in)

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping partners) solely to fulfill your order.

5. Cookies

Our store uses cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can choose to disable cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. All transactions are encrypted using SSL technology.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request, please contact us at reliefwrap.in@gmail.com or call us at +91 7736562898.