Last updated: August 2, 2026
1. Our Return Policy
At ReliefWrap, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help. You may request a return within 7 days of receiving your order.
2. Return Fee
Please note that a small return handling fee of ₹40–₹50 will be charged to cover the cost of processing your return. This fee will be deducted from your refund amount.
3. Eligibility for Returns
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it
- Be in its original packaging
- Be accompanied by proof of purchase (order confirmation or receipt)
4. Non-Returnable Items
For hygiene and safety reasons, items that have been used or opened may not be eligible for return. Please contact us before initiating a return if you're unsure.
5. How to Initiate a Return
To start a return, please contact us within 7 days of receiving your order:
Email: reliefwrap.in@gmail.com
Phone: +91 7736562898
Our team will guide you through the return process and provide the return address.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund (minus the ₹40–₹50 return fee) will be processed to your original payment method within 5–7 business days.
7. Damaged or Defective Items
If you received a damaged or defective product, please contact us immediately with photos of the item. In such cases, the return fee will be waived and we will arrange a full refund or replacement at no cost to you.
8. Contact Us
For any questions about our return and refund policy, feel free to reach out:
Email: reliefwrap.in@gmail.com
Phone: +91 7736562898